Terms and Conditions
www.Healthgen.in (website) is an internet based portal owned and operated by HealthGen Herbals , with its registered office
M 42, New Mahavir Nagar
New Delhi 110018, New Delhi, India.
The term “You” / “user” / “buyer” shall mean any natural or legal person who has agreed to use this website.
The Term “We” / “us” / “our” shall mean Healthgen.in
Account and Registration responsibility:
Any information provided on this website regarding any product or service is just educational in it’s intention. No product or services in this website is clamiming to diagnose, treat or cure any disease or disorder. All products and services are just supplement and alternative in nature. In any case or condition, they are not intended to supercede any qualified doctor’s or health proffesssional’s advise or treatement. If anybody is suffering from any ailment, one should directly approach to physician or expert of that field and should not totally rely on products or advices mentioned in this website. Products displayed in this website are very well time tested with high customer satisfaction and are picked up from well known, reputed and well established brands, but one should be aware that, the result of all products and services varies or differs from person to person. The reader of this website or user of the product and services is fully responsible and accountable for his act, interpretation, usage and result of the information, product and services of this website.
Expert team has worked hard to provide the user best, accurate and appropriate information. But there can be typograghical error or any other type of inappropriateness in the content of this website. The user or reader is requested to inform us the same on info@Healthgen.in
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. So we reserve the right to cancell the order, which is not lawful to fulfill. In that case the remitted amount for the cancelled order will be refunded back.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Generally delivery of the ordered products takes 7 to 10 working days, from the date of purchase.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
International Customers, drop a mail to International@Healthgen.in
You may return most new, unopened items within 15 days of delivery for a full refund of the product (shipping cost will be deducted). We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item,etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Shipping charges / duties and tax if any are non refundable.
If you need to return an item, drop a mail to info@Healthgen.in with the order number with the reason of the return.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should contact us.
All information displayed, transmitted or carried on Healthgen.in is protected by copyright and other intellectual property laws.
This site is designed, updated and maintained independently by Healthgen.in. The content is owned by Healthgen.in. You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content.
Healthgen.in disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We consider ourselves and intend to be subject to the jurisdiction only of the courts of Delhi, India.
Healthgen.in reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service.
Healthgen.in Values the privacy of information pertaining to its associates. We do not use or disclose information about your individual visits to our website or any information that you may give us, such as your name, address, email address or telephone number, to any outside sources.
Healthgen.in reserves the right to refuse service to anyone at any time.
Healthgen.in will not use information about you without your permission and will provide the means for you to manage and control the information that you have provided. We will enable you to communicate your privacy concerns to us and that we will respond to them appropriately.
Healthgen.in does not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number.